What is the Aer Lingus Rochester Terminal Address?
The Aer Lingus terminal is located within Terminal 5 at ROC Airport. Terminal 5 is also known as the JetBlue Terminal, as it is the main hub for JetBlue Airways. The full address for Greater Rochester International Airport is:1200 Brooks Ave, Rochester, NY 14624, American States
The terminal is easily accessible from the main ROC Airport complex. Passengers can follow the signs and directions within the airport to locate the Aer Lingus check-in counters and facilities.How to Contact Aer Lingus Terminal Rochester?
For general inquiries or assistance at Aer Lingus Terminal at ROC, passengers can contact the terminal’s customer service team. However, for Aer Lingus-specific inquiries, it is best to contact Aer Lingus directly.Airport Name | Greater Rochester International Airport |
Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
Aer Lingus Contact Number | 00 353 1 761 7835 |
Greater Rochester International Airport Code | ROC |
Aer Lingus Ticket Counter Hours | 24/7 |
Type | International |
Aer Lingus ROC Terminals | Terminal 5 |
Aer Lingus Official Website | http://www.aerlingus.com/ |
Official YouTube | https://www.youtube.com/user/Aerlingus |
Official Twitter | https://twitter.com/AerLingus |
Official Facebook | https://www.facebook.com/aerlingus |
Official Instagram | https://www.instagram.com/aerlingus |
Rochester Aer Lingus Terminal Departures
To ensure a smooth departure experience from Rochester with Aer Lingus, passengers should be aware of the following information:-
- Check-in: Rochester Aer Lingus Terminal Passengers can check-in at Terminal 5 at ROC. Aer Lingus offers both online check-in and check-in at the airport. Online check-in is available up to 30 hours before departure.
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- Baggage Drop: Rochester Aer Lingus Terminal Passengers who have checked in online or at a self-service kiosk can drop off their baggage at the baggage drop-off desks located in Terminal 5.
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- Security Screening: After completing check-in and baggage drop procedures, passengers must go through security screening before proceeding to their departure gate.
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- Departure Gates: Rochester Aer Lingus Terminal flights depart from gates in Terminal 5. Passengers can find their assigned gate on the monitors throughout the terminal or by checking the Aer Lingus app.
Aer Lingus Terminal Rochester Arrivals
Upon arrival at Rochester airports with Aer Lingus, passengers should be aware of the following information to ensure a smooth experience:-
- Disembarkation: Aer Lingus flights arrive at Terminal 5 at ROC. Passengers will disembark from the aircraft and proceed to the terminal.
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- Immigration and Customs: Non-US citizens must go through immigration and customs procedures. US citizens, legal permanent residents, and those with Electronic System for Travel Authorization (ESTA) approval can use the automated passport control kiosks for expedited processing.
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- Baggage Claim: After clearing immigration and customs, passengers can proceed to the baggage claim area in Terminal 5 to collect their checked luggage.
Queries Handled by Aer Lingus Rochester Terminal
The Aer Lingus terminal staff at Rochester airports (ROC and EWR) can assist passengers with various queries related to their travel experience. Some of the common queries handled by Aer Lingus terminal staff include:-
- Flight Information: Rochester Aer Lingus Terminal Passengers can inquire about flight status, delays, cancellations, and gate changes.
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- Check-in Procedures: Aer Lingus Rochester Terminal staff can provide guidance on check-in procedures, including online check-in, self-service kiosk check-in, and check-in counter assistance.
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- Baggage Services: Rochester Aer Lingus Terminal Passengers can seek help with baggage drop, lost or damaged luggage, and special baggage handling requirements.
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- Immigration and Customs: Aer Lingus Rochester Terminal staff can provide information on immigration and customs procedures, including necessary documents, entry requirements, and clearance processes.
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- Airport Services: Aer Lingus Rochester terminal staff can provide information on airport services, such as lounges, restaurants, shops, and other amenities.
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- Flight Connections: Rochester Aer Lingus Terminal Passengers with connecting flights can inquire about transfer procedures, including baggage transfer, boarding pass issuance, and assistance with connecting flights.
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- COVID-19 Travel Guidelines: Aer Lingus Rochester Terminal staff can provide information on COVID-19 travel guidelines, such as testing requirements, vaccination certificates, and quarantine regulations.
Facilities and Services Available at Aer Lingus Rochester Terminal
Aer Lingus passengers can enjoy various facilities and services at the airline’s terminals at Greater Rochester International Airport (ROC) and Newark Liberty International Airport (EWR) in Rochester. Some of the key facilities and services available are:-
- Check-in: Aer Lingus offers both online check-in and check-in at the airport. Passengers can use self-service kiosks or check-in counters at Rochester Aer Lingus Terminal.
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- Baggage Services: Aer Lingus Rochester Terminal provides baggage drop-off, lost luggage assistance, and special baggage handling services.
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- Security Screening: Rochester Aer Lingus Terminal passengers can access dedicated security lanes for expedited screening at Rochester Aer Lingus Terminal.
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- Retail and Dining: Rochester Aer Lingus Terminal offers a wide range of shopping and dining options, including duty-free shops, restaurants, and cafes.
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- Wi-Fi: Free Wi-Fi is available throughout Terminal 5 for passengers to stay connected.
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- Charging Stations: Power outlets and charging stations are available for passengers to charge their devices.
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- Quiet Rooms: Rochester Aer Lingus Terminal has quiet rooms for passengers who need a peaceful space to rest or pray.
Why Must You Choose Aer Lingus Rochester Terminal?
Choosing Aer Lingus for your travel to and from Rochester offers several benefits, making it a preferred option for many travelers:-
- Convenient Flight Schedules: Aer Lingus Terminal Rochester operates regular flights between Rochester and various destinations, providing passengers with a range of convenient flight schedules.
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- Competitive Pricing: Aer Lingus Terminal Rochester offers competitive airfare, making it an affordable choice for travelers seeking value for money.
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- Modern Aircraft: Aer Lingus Terminal Rochester operates a modern fleet, ensuring passengers enjoy a comfortable and reliable journey.
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- Excellent Customer Service: Aer Lingus Terminal Rochester is known for its high-quality customer service, with friendly and professional staff available to assist passengers throughout their journey.
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- Terminal Amenities: Aer Lingus Terminal Rochester passengers can enjoy a range of facilities and services at the airline’s terminals at ROC and EWR, including lounges, retail and dining options, and special assistance services.
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- Smooth Check-in and Baggage Services: Aer Lingus Terminal Rochester provides efficient check-in and baggage services, with options for online check-in, self-service kiosks, and dedicated baggage drop-off counters.
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- Priority Boarding: Aer Lingus Terminal Rochester Passengers with eligible status can enjoy priority boarding, allowing them to board the aircraft ahead of other passengers.
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- Frequent Flyer Program: Aer Lingus Terminal Rochester offers a frequent flyer program, AerClub, which allows passengers to earn and redeem miles for flights, upgrades, and other benefits.
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- Onboard Experience: Aer Lingus Terminal Rochester offers a comfortable and enjoyable onboard experience, with a selection of inflight entertainment, meals, and beverages.
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- Reliable Connectivity: Aer Lingus Terminal Rochester provides reliable connectivity between Rochester and various destinations, making it an excellent choice for both business and leisure travel.
Tips for First-Time Flyers with Aer Lingus at Greater Rochester International Airport
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- Arrive Early: Allow ample time for check-in, security screening, and other pre-departure procedures. Aer Lingus recommends arriving at least 3 hours before the scheduled departure time.
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- Check-in Online: Save time by checking in online up to 30 hours before departure. This allows you to select your seat, print your boarding pass, or download it to your mobile device.
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- Review Travel Documents: Ensure you have all necessary travel documents, including a valid passport, visa (if required), and any required COVID-19 test results or vaccination certificates.
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- Packing: Pack essential items in your carry-on luggage, such as medications, travel documents, and valuables. Follow the airline’s baggage policy for checked luggage.
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- Security Screening: Be prepared for security screening by removing prohibited items from your carry-on luggage, such as liquids over 3.4 ounces, sharp objects, and large electronics. Wear easily removable shoes and outerwear for a quicker process.
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- Locate Your Gate: Check the monitors throughout the terminal or use the Aer Lingus app to find your assigned gate. Be at the gate at least 45 minutes before departure.
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- Boarding: Listen for boarding announcements and proceed to the gate when your row or group is called. Have your boarding pass and travel documents ready for inspection.
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- Inflight Experience: Enjoy the onboard experience, including inflight entertainment, meals, and beverages. Be mindful of other passengers and follow the airline’s safety guidelines.
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- Arrival Procedures: Upon arrival, follow the signs to immigration and customs. Non-US citizens must go through immigration and customs procedures, while US citizens, legal permanent residents, and those with Electronic System for Travel Authorization (ESTA) approval can use automated passport control kiosks for expedited processing.
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- Baggage Claim: After clearing immigration and customs, proceed to the baggage claim area to collect your checked luggage. If your baggage is delayed or lost, contact Aer Lingus’ baggage services for assistance.
Parking and Transportation at Rochester Airport
Rochester airports offer various parking and transportation options for passengers, including: Parking at ROC Airport ROC Airport offers several parking options for travelers:-
- On-airport Parking: ROC has multiple on-airport parking lots and garages, including the Central Terminal Area Parking, which is closest to the Aer Lingus terminal in Terminal 5.
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- Off-Airport Parking: There are also several off-airport parking facilities located near the airport, offering shuttle services to the terminals.
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- Valet Parking: For a more convenient option, ROC Airport offers valet parking services at select terminals.
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- AirTrain ROC: This automated light rail system connects all terminals, parking lots, and off-airport transportation hubs, including the nearby subway and commuter rail stations.
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- Taxi and Rideshare: Taxis, as well as popular rideshare services like Uber and Lyft, are readily available at the airport’s designated pickup and drop-off areas.
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- Public Transportation: Passengers can use the Rochester City subway system or the Long Island Rail Road to reach ROC Airport, with connections to the AirTrain.
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- Shuttle Services: Many hotels and private shuttle companies offer transportation services to and from ROC Airport for a fee.
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- Private Vehicle: Travelers can also be dropped off or picked up at the airport’s designated curbside areas.
Aer Lingus Rochester Terminal Nearby Hotels and Accommodation
Passengers traveling with Aer Lingus to Rochester may find it convenient to stay at nearby hotels or accommodations. Here are some options for Greater Rochester International Airport (ROC).Courtyard by Marriott Rochester ROC Airport | Located just 0.5 miles from the Aer Lingus terminal in ROC Terminal 5 Offers modern amenities, including a fitness center and on-site dining |
Hilton Garden Inn Rochester/ROC Airport | Situated just 1 mile from the Aer Lingus terminal Provides complimentary shuttle service to and from the airport |
Hampton Inn & Suites Rochester-ROC Airport | Conveniently located 1.5 miles from the Aer Lingus terminal Features a 24-hour shuttle service to the airport |
Fairfield Inn & Suites by Marriott Rochester ROC Airport | Located approximately 2 miles from the Aer Lingus terminal Offers a free airport shuttle and on-site parking |
Hyatt Place Rochester/ROC | Situated just 2.5 miles from the Aer Lingus terminal Provides a free 24-hour shuttle to and from the airport |
Special Assistance and Accessibility at Greater Rochester International Airport
Greater Rochester International Airport (ROC) is committed to providing accessible facilities and services for passengers with disabilities and special needs. Some of the special assistance and accessibility features available at ROC are:-
- Accessible Parking: ROC offers designated accessible parking spaces in all parking lots. Disabled parking permit holders are eligible for discounted parking rates.
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- Airport Shuttle: ROC provides a free airport shuttle bus service between the terminals and parking lots. The shuttle buses are wheelchair accessible.
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- Wheelchair Services: Passengers who require wheelchair assistance can request this service through their airline or at the airport. ROC has wheelchairs available for use, and airline staff or contracted service providers can assist passengers with their mobility needs.
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- Accessible Restrooms: All restrooms at ROC are equipped with accessible stalls, sinks, and hand dryers. Some restrooms also have adult changing tables for passengers with disabilities.
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- Service Animals: ROC allows service animals to accompany passengers with disabilities throughout the airport. Passengers should inform their airline in advance if they plan to travel with a service animal.
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- TTY/TDD Phones: ROC has TTY/TDD phones available for passengers with hearing or speech impairments. These phones can be found at the information counters in each terminal.
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- Visual Paging: ROC offers visual paging services for passengers with hearing impairments. Passengers can request this service at the information counters in each terminal.
Aer Lingus Lounges and Waiting Areas at Greater Rochester International Airport
Aer Lingus passengers traveling through Greater Rochester International Airport (ROC) can enjoy access to lounges and waiting areas, depending on their ticket class or frequent flyer status. Here are some options for Aer Lingus passengers at ROC:-
- Aer Lingus Lounge: Located at Terminal 5, the Aer Lingus Lounge offers a comfortable and relaxing space for passengers to unwind before their flight. The lounge features a variety of amenities, including complimentary food and beverages, Wi-Fi, and comfortable seating areas.
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- Partner Lounges: Aer Lingus passengers may also have access to partner lounges at ROC, depending on their ticket class or frequent flyer status. These lounges typically offer similar amenities to the Aer Lingus lounge, such as complimentary food and beverages, Wi-Fi, and comfortable seating areas.
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- Waiting Areas: For passengers who do not have access to lounges, ROC offers various waiting areas throughout Terminal 5. These areas provide comfortable seating, Wi-Fi, and charging stations for passengers to use while waiting for their flight.
FAQs on Rochester Airport Terminal Aer Lingus
Here are the answers to the FAQs about Aer Lingus operations at Rochester Airport:Aer Lingus operates from Terminal 5 at Greater Rochester International Airport (ROC) in Rochester.
Passengers can check in for their Aer Lingus flight at the dedicated Aer Lingus check-in counters located within Terminal 5 at ROC Airport.
The Aer Lingus check-in counters are situated within Terminal 5 at ROC Airport.
Aer Lingus recommends that passengers arrive at the ROC terminal at least 2 hours before their scheduled departure time.
Yes, Aer Lingus does offer curbside check-in services at the ROC terminal for the convenience of their passengers.
The baggage claim area for Aer Lingus arrivals is located within Terminal 5 at ROC Airport.
Yes, Aer Lingus provides in-flight entertainment options for passengers on their flights departing from the ROC terminal.
Passengers can check the Aer Lingus website or contact the airline’s customer service team for the most up-to-date information on any flight delays or cancellations at the ROC terminal.
Yes, passengers are generally allowed to bring their food and non-alcoholic beverages onboard Aer Lingus flights departing from the ROC terminal.
Yes, Aer Lingus offers in-flight Wi-Fi connectivity on their flights departing from the ROC terminal.
Aer Lingus operates out of Terminal 5 at Greater Rochester International Airport (ROC) in Rochester.
Aer Lingus arrivals are handled at Terminal 5 at ROC Airport in Rochester.
Arriving Aer Lingus passengers can be picked up from the designated ground transportation areas within Terminal 5 at ROC Airport.
Aer Lingus operates flights from Terminal 5 at Greater Rochester International Airport (ROC) in Rochester.
Aer Lingus domestic arrivals are handled at Terminal 5 of ROC Airport in Rochester.
Aer Lingus Terminal Other Locations
- Aer Lingus Amman Terminal (Queen Alia International Airport)
- Aer Lingus Oklahoma City Terminal (Will Rogers World Airport)
- Aer Lingus Jacksonville Terminal (Jacksonville International Airport)
- Aer Lingus Boston Terminal (Logan International Airport)
- Aer Lingus Huntsville Terminal (Huntsville International Airport)
- Aer Lingus Abuja Terminal (Nnamdi Azikiwe International Airport)
- Aer Lingus Milan Terminal (Milan Malpensa Airport)
- Aer Lingus Fortaleza Terminal (Pinto Martins – Fortaleza International Airport)
- Aer Lingus Fresno Terminal (Fresno Yosemite International Airport)
- Aer Lingus Charlottesville Terminal (Charlottesville-Albemarle Airport)
- Aer Lingus Columbus Terminal (Columbus Airport)
- Aer Lingus Kalispell Terminal (Glacier Park International Airport)
- Aer Lingus Fargo Terminal (Hector International Airport)
- Aer Lingus Greenville Terminal (Greenville-Spartanburg International Airport)
- Aer Lingus Kyiv Terminal (Boryspil International Airport)
- Aer Lingus Presque Isle Terminal (Northern Maine Regional Airport at Presque Isle)
- Aer Lingus Paducah Terminal (Barkley Regional Airport)
- Aer Lingus Monrovia Terminal (Roberts International Airport)
- Aer Lingus Berlin Terminal (Berlin Brandenburg Airport)
- Aer Lingus Montrose Terminal (Montrose Regional Airport)
- Aer Lingus New Orleans Terminal (Louis Armstrong New Orleans International Airport)